● Online consulting: Reliable consulting team, timely and patient to answer questions for customers.
● Offline visit: According to needs, arrange guides to guide customers to visit the factory
● One-to-one consultant: give full consideration to the actual situation of customers, provide customers with appropriate model purchase suggestions, and make local improvements to the product according to requirements, so that customers can “buy at ease and use at ease”.

●Intimate customization: for customers to draw up a complete construction scheme and construction plan, including equipment factory, transportation, installation, commissioning, operation, maintenance, acceptance and other links.
● Strict quality control: test the equipment before leaving the factory.
● On-site teaching: Provide on-site installation, commissioning guidance, operation training, technical consultation and other services for customers.
●Upgrade: For customers with equipment from other manufacturers, BATE Heavy Industry provides high-quality and inexpensive parts/equipment upgrade services.

● Guarantee: various types of imported parts, casting parts, machining parts, pneumatic components, electrical components and other vulnerable parts inventory complete, the maintenance team is experienced.
● Timely arrival: the telephone response is timely, the initial solution is provided within 60 minutes, and the maintenance team is sent to the scene in time.
● Return visit system: for each user to establish a perfect service file, regular telephone return visit or home visit, tracking the use of equipment to provide users with satisfactory equipment operation experience.